The Human Side of Black Hat SEO

Editors Note: I thought I would take the day off today and invite a guest author on the blog for you all! Please be nice to Dustin it’s his first time here, he approached me with an epic idea for a post and with recent events in our little “SEO bubble” I couldn’t wait to hit the Publish button on this one…

Author’s Note: Chris helped me out a ton in gathering interviews and giving me ideas. He’s the best. I’m sad I couldn’t use everything that everyone typed, because most of it was brilliant. I’d also like to thank Bill, Ian, Paddy, Paul, Rand, Eric and the folks on Reddit who answered my silly questions. You’re all great. 

 

day-lewis-black-hat

“Forgive me Matt Cutts, for I have sinned…”

I don’t use some of the same SEO practices I used 8 months ago. I’ve moved on from some ineffective and borderline spammy practices, but I’m still the same person I always was. Some industry dinosaurs label practices I still use as “spammy” or “black hat” even when I wholeheartedly disagree. These prehistoric lizards have seen the SEO world evolve from its Jurassic period to its Cretaceous period and they’re quick to point fingers. And we’re all quick to point fingers at one another—but we’re all people.

Regardless of our experience, our insider knowledge, the size of our cubicles and our psychic search algorithm predictions, we’re all just people. That means those black hat practices we speak of only in hushed whispers are the product of people. People just like us.

People who use black hat tactics aren’t cloaked warlocks reciting ancient incantations in dark towers—they’re our friends, our siblings and our lovers. They’re us. People use black hat practices because they can get away with it, because they disagree with Google’s policies, because the money is good or because white hat strategies just don’t work for them. I think it’s time to examine the human side of black hat SEO.

What is Black Hat SEO?

We usually define black hat SEO as “the tactics other people use” or “the tactics I would never use,” but it goes beyond that.

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Please Stop Eating the Shit Sandwich

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2012 was the year that it became clearer than ever that a lot of SEO blogs were just serving up Shit sandwiches:

  • Speculation – SEO’s making predictions on what factors were in the Matt Cutts “over optimisation penalty” and then giving crap advice about the steps to recovery from the big bad Penguin with out any proof or evidence.
  • FUD – Blog Networks Deindexed, Anchor Text devalued, I’m sure SEO was killed off at least 47 times last year. Can’t anyone properly dispatch of this lame horse?
  • Unlikely Pairings  – What your Mom taught me about Reach arounds Outreach – Michael Kovis did a great job of analysing this trend so I’ll let you read his blog.

I’ve been annoyed by this trend of crappy posts for a while now and do you know what I  call this stuff “idearrhoea“. The worst cases of idearrhoea usually occur when you’re struggling to meet your ludicrous posting schedule and will toss up another 500 word post in the hope that you’ll appease the Google gods.

How do you know you’ve got idearrhoea? It’s just like farting, if you have to try too hard it’s probably shit…

Time to Change

So a couple of months ago after a few rum and cokes I took myself over to Twitter to vent my frustrations. I’m not sure which post it was that made me snap but it was probably a day ending in y, as clearly someone had tossed another crap post into the echo chamber. The SEO sea lions had clapped their flippers and barked their false platitudes…

“Great Content… arf arf!”

Less than 24 hours later someone had bought the domain and put the project into development, I need to keep my great ideas to myself in the future because clearly I do have them!

Shitbound’s tagline is “the home for shite that SEOs write” that’s absolute genius. It’s been coming for a while and it’s time for us as a community to call the crap out, and in the words of Jonathon Colman “we can do better than this“.

Don’t get me wrong I’m not saying that every article we write has to be an award winning piece but if you really don’t have something to write about please don’t push out a post just to achieve your twice a week blogging ritual schedule.

Writing takes time, and editing even longer, a lot of people don’t give themselves enough time to write their posts and often very few will spend time editing them. So why not ask your peers to review your posts before they go live.

It’s dead easy, just install this WordPress plugin and ask your friends to submit their feedback. If they are true fans they’ll tell you if your post is a big steaming pile and persuade you not to hit publish.

Make a Pledge

But this isn’t a post offering you a free lesson in writing betterer, this is a request for all my followers (hi mum!) and my fellow professional SEO’s to:

  1. Stop upvoting crap content on Inbound.org
  2. Stop auto-tweeting every time SEOmoz, SEJ, SEL or SEW hit publish
  3. Stop blindly re-tweeting everything that the “influencers” plug (aka the SEO Beliebers)
  4. Sign up to Shitbound.org once it’s open for business
  5. Call out the crap
  6. Don’t be afraid to give feedback in the comments or via email

Until then make a new years resolution to cut down on the Shit Sandwiches they’re doing you no good and are making your breath smell a bit.

 

 

The Big Guide to Shopify SEO

Shopify is an affordable ecommerce platform favoured by many small businesses who want to get started with selling niche products online. It’s believed that Shopify currently powers in excess of 30,000 websites and helped to ship over 20 million items to date. The eCommerce platform allows users to easily and quickly create their own online store without all the technical work involved in developing their own website, or the huge expense of having someone else build one.

This guide is designed for SEO’s and competent webmasters who have some understanding of implementing code to websites. I don’t plan to cover off all of the basics of Search Engine Optimisation (SEO) but if you are at all interested in learning more about SEO before tackling the tasks on your Shopify site then please feel free to check out the resources that I recommend below:

Periodic Table Of SEO Ranking Factors

SEOmoz – Beginners Guide to SEO


Remember to back up your theme files and any code before making any amendments!!

Redirect non-www to www

Google and the major search engines consider http://google.com and http://www.google.com as different websites. This can mean that the search engines will have difficulty determining which version of your site to index. It can also mean that if your website has been linked to from different websites and blogs using a combination of the two URLs you are diminishing the value of the links pointing to your site.

To resolve this you need to create a 301 redirect.

On your Preferences go to the DNS & Domains page, check the option for “always redirect customers here” beside your primary domain – this will then make sure your customers and also the search engines visit the correct site.

Redirect Old Pages

If you no longer stock an item then you may want to redirect your customers and the search engines to an alternative product or category page. It’s very important that you redirect rather than return a 404 Not Found especially for pages that may have links from other websites pointing to them.

Luckily Shopify have given us a very easy to use tool for this. You can find the Redirect feature in your Navigation tab in the admin, at the bottom of the page.

You can also use this feature if you are moving your eCommerce store to Shopify from a different CMS.

Shopify URL’s, Title Tags and Alt Tags

Write title tags for humans; format them for search engines.

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The Importance of Scars

A Guest Post from Joel K

Dear SEO community,

I’m annoyed.

At this point we’ve all become well acquainted with Penguin and Panda, algorithms designed to unapologetically curbstomp the rankings of sites who were blatantly “doing it wrong”. And believe me, I get that this is a positive thing in the long term. The brilliance in the Penguin update, inconsistent and flawed as it was, was that it was just enough of a shock-and-awe carpet bomb to scare the living daylights out of SEO’s across the industry into embracing the wondrous golden calf we’re all calling “Content Marketing”.

Though we all lost ourselves for a little while in 2010 and 2011 while we embraced the bright shining disco ball of anchor text (which ultimately exploded in many faces in pretty twinkling shards), we’re now back to spouting the same old “create great content” lines – most of us with just as little initial clue as to how that make in the real world as we did before (be honest).

But hey, we’re getting much better. I mean it. At least now we’re trying – REALLY trying, because we’re just been scared enough to give this whole thing a real, genuine go. So we’re gloriously stumbling forward like newborns, doing our best to embrace our new roles as content creators and outreach specialists in addition to being information architects and code monkeys.

And damn if it isn’t an exciting challenge. There are clear thought leaders  in the “actually applicable content marketing” space now, smart guys whose names I need not drop for you to identify.  (But I’ll drop James Agate’s anyways).

And don’t get me wrong – all of this is positive. The day we can all worry less about finding ways to snap up anchor text and instead focus our efforts on turning online marketing into the act of marketing online (what a friggin’ concept!), the better.

But among all of the positives from the fallout is one enormously glaring negative: The demonization of those SEO’s who did get hit by algorithm updates.

“Hold on!” you say, “Surely you won’t defend the spammers!”

I want to make a case here not for bad tactics and shoddy SEO, but an appeal for all of us to plant a foot firmly back into reality. We seem to have this expectation that everyone around us ought to have learned to sprint before they learned to crawl.

We operate in a reality where clients want results and SEO’s want to deliver. The will to deliver is a strong one because it’s doubly motivated by cash. There are many genuinely smart, well-meaning SEO’s who can preach the rhetoric of white hat SEO just as well as you can – even know the real, tangible benefits of running pure white campaigns, but don’t have the means to do so.

We are not all sitting in the offices where the leadership “gets it”, no matter how badly we’d like to be. We can’t all fire clients who “don’t get it” either. A lot of us are already juggling so many balls (just trying to keep up on 40+ changes a month is a head spin, never mind reporting, link building, prospecting and building a business) that time becomes the enemy. A lot of us are SEO’s with small teams (sometimes teams of ONE) in agencies where enacting the change that enables that kind of SEO to happen is a genuine struggle with management and sales staff. There are SEOs who have leaned heavy and hard on gray while trying to paddle the barge of their companies around into less choppy seas out of necessity.

When SEO meets real world business, funny things happen.

Where’s our empathy? These are not the equivalents of quack doctors who sew additional limbs to patients for sport. They’re just people caught in challenging situations, trying to deliver results while simultaneously trying to turn things around. As they do so, they misstep. We pounce.

My point is not to make excuses for those who find themselves resorting to unsavory tactics or even to try and excuse taking a gamble with client money – but instead to point out what we all already know but seldom acknowledge in meaningful ways: There are genuine barriers that stand in the way of content-based SEO, and genuine people caught in these barriers.

So I’m extremely sick of hearing the audible noise of people slapping their own backs and proclaiming their own integrity. “Oh, I’ve NEVER bought a link. Oh, I’ve NEVER spammed a blog. Oh, I’ve NEVER done anything shady at all. I’m a regular patron saint of SEO.”

Honestly? Great. Good for you. And I don’t mean to diminish the fact that you’ve faced challenges of your own along that road, but to be honest, you’re not the only one I want to hear from.

You know who else I respect in this industry? The guys who played with the dark side and got burned. The people who have been mangled by algorithm updates and found ways to change and get better because of it. The people who have had to work to change an SEO firm from the inside out, starting with their processes.

No, not spammers. Just SEO’s with scars, who have endured real challenges, made mistakes and had to learn from them.

If you’ve got no scars; if you’ve never made a mistake; if you’ve never had to come back to a client and tell them “we messed up, and here’s how we’re going to fix it”, then there are things you simply cannot teach me. Scars tell a story. Scars speak of experience. Scars tell me you’re just as interested as I am in finding SEO solutions that work for real clients in real spaces with real budgets. The importance of scars in this industry is massive, and yet our propensity is to black label anyone who has them.

A little empathy. We’re all in this together.

You can follow and abuse Joel on Twitter

Are You S[e]o Serious?

This a guest post by Anthony Pensabene

Hi.  I’ve been watching online marketing festivities, making observations from an in-circus and out-of-industry perspective.  As a comical observer, I can’t help but relay some ideas to play upon the minds of both clients and SEO practitioners.

I must begin with a question.  Are you s[e]o serious?  The answer to the question is contingent on the person/brand; and, the tragedy of the story is the reality of particular brands may be a comedy, savvy?
How serious are you about your brand, its reputation, and future direction?  Lately, I’ve seen some committing the following online felonies.

Chasing the Money

All dogs become hungry dogs.  Every dog’s gotta eat.  And the race ensues…  I need to chase the money too.  The Joker stated in The Dark Knight, “If you’re good at something, never do it for free.”  I’ve found a way to make money, to get fed, by doing what I love.  If the need for money perished, my love for what I do remains.   Is true happiness in the essence of deed or strictly the ends?

The love of craft compensates for ‘get-rich-now’ impatience.  Even in best-case scenarios, money-generation takes time and relies on a number of factors; patience is essential regarding a product/service you believe in.

How many out there truly believe in their products/services?  How many are proud and love what you do?  In gutting through some brands via razor-like inspection, I’ve come to suspect some of you don’t really believe in what you’re providing.  Would you like to know who is who?

Resources:
Content Marketing Manifesto
Friction and Inertia

Reliant on Others

You shouldn’t build your business heavily on one marketing vehicle (which doubles as another company *cough Google*). Furthermore, do not make your brand side-blind susceptible to the scruples of outsourced services… like marketing agencies.  You’re buying too much into the ‘illusion’ of stability…

All it takes is for one. Little.Panda.or.Penguin to appear…then, all of a sudden, your business revenue is contingent on Google and those who engineer SEO initiatives for YOUR business.  All it takes is a little rupture of that oh-so-illusory every-day status quo…

For one, ensure you know exactly what your SEO agency is doing. Outsourcing should allow additional resources to host your well-understood initiatives.  A lack of in-house resources should not mean a lack of understanding of how your business is being operated and represented.  No tactics should seem foreign or incomprehensible to you.

Secondly, and I hear this too often these days, it’s a bad business strategy to place all eggs in one business-lead basket.  That’s what Google is essentially, yes?  If you’re business’ future is reliant on the maneuvers of another business (you have no direct control over), then (you may want to) revisit your business model.

Resources:
Change the Way You Think
Stop Buying It (Snake Oil SEO)
Link Building from Scratch

Unfaithful to ‘Gotham’

Do you know why it may take so little to make big trouble in particular brands’ ‘cities’?  Some brands are not faithful to respective ‘citizens.’  That creates an opportunity for…chaos.

The customer is king and your marketing needs to be built for your target market.  How faithful are you to your brand’s respective, ‘Gotham’?  Are you ‘building awesome things’?  Otherwise, it won’t take much to upset their faith in you and bring your kingdom down.

Resources:
How to Make Emails Better
Are You Missing This Main Ingredient?
Consider This Job Offer

Not SEO Serious

You know why a number of the Joker’s plots were successful?  He was a keen psychologist.  He understood the ‘why’ of people.  The Joker would make an insane marketer, figuratively and literally.
The way I see it, SEO is a two-part process.  It communicates with engines; but, by and largely, it seeks to ultimately ‘speak’ to people through inherent-marketing knowhow.  Otherwise, I really couldn’t say it is optimized SEO, you know what I mean?  Some brands deem themselves experts, but ‘experts’ according to whom?

So while a number of some link-building, social media, and other online-tasks can adopt an automated pace, achieving the “engine” part of online marketing, you essentially need to charm the smiles on the faces of those who are making the actual purchases.  Do you wanna know how the most successful companies’ customers got those ‘scars’?  The companies always had their customers on their minds, not just engines or automated processes.

Resources:
Rapid-Fire Link Building
The Character of the Author is Relevant

Anthony writes professionally for WebiMax and gets down on his personal blog, Content Muse.  He champions the ‘people’ aspect of marketing and can be found roaming the mountains of Colorado with a smile and sandals on.